Terms & Conditions

Terms and Conditions

By accessing or using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of the Terms, please do not use our platform.

1. Acceptance of the Terms

These Terms constitute a legally binding agreement between you (the "User") and Friends Bingo (our company). By accessing or using our platform, you confirm that you are at least 18 years old (or the minimum age required in your jurisdiction) and agree to comply with these Terms.

2. Eligibility Requirements

To use our platform, Users must meet the following eligibility requirements:

Be at least 18 years old (or the minimum age required in their jurisdiction)
Not be prohibited from using gaming services by law or any regulatory body
Provide accurate and complete identification information upon request

3. Minimum Age Requirements

You must be at least 18 years old to use our platform, unless a lower age limit applies in your jurisdiction.

4. Geographic Restrictions

Our platform is intended for Users located outside of certain jurisdictions where gaming services are prohibited or restricted by law. We reserve the right to restrict access to our platform from specific countries, territories, or regions at any time.

5. Account Registration Rules

To create an account on our platform, you must:

Provide accurate and complete information when creating your profile
Verify your identity upon request using a government-issued ID (if applicable)
Not use someone else's name, email address, or other identifying information to create multiple accounts

6. One-account-per-user Policies

You are only allowed one account on our platform. Using multiple accounts will result in the closure of all affected accounts and may lead to further consequences.

7. Identity Verification and KYC

We reserve the right to verify your identity at any time using a government-issued ID or other documentation as required by law or regulation.

8. Account Accuracy Obligations

You must keep accurate records of your transactions, including wins and losses, on our platform. You acknowledge that we may request you provide proof of these transactions upon demand.

9. Account Security Responsibilities

You are solely responsible for maintaining the security and confidentiality of your account login credentials (including passwords) and ensuring they do not fall into unauthorized hands.

10. Login Credentials and Password Protection

To ensure secure access to our platform, you agree to:

Use strong and unique login credentials
Not share or disclose your password with anyone
Update your login credentials regularly

11. Restricted Behaviour and Prohibited Activities

You must not engage in any of the following activities while using our platform:

Cheating, colluding, or engaging in other unfair practices to gain an advantage
Hacking into another User's account or attempting to bypass system security measures
Misrepresenting your age, identity, or location to use our services

12. Multi-accounting and Fraud Prevention

We reserve the right to:

Close multiple accounts associated with a single User at any time without notice
Take action against Users suspected of participating in multi-accounting or fraudulent activities

13. Bonus and Promotion Rules

All bonuses, offers, and promotions are subject to their own terms and conditions which can be found on our platform.

14. Wagering and Gameplay Conditions

To ensure fair play, we reserve the right to:

Impose wagering requirements (minimum bets or other limits) on bonus funds
Restrict gameplay activities where necessary

15. Bonus Abuse Prevention

We may suspend, terminate, or modify bonuses for Users who repeatedly attempt to exploit our systems.

16. Deposits and Withdrawals

Unless specifically stated otherwise, any deposits and withdrawals made through the platform are subject to processing fees as set out in the respective terms of service.

17. Verification before Withdrawals

To comply with anti-money laundering (AML) regulations, we require you to verify your account information prior to making any withdrawal requests.

18. Processing and Review Procedures

We reserve the right to review and approve or reject all transaction requests as necessary.

19. Responsible Gambling Expectations

Our platform provides tools for responsible gaming practices. We encourage Users to manage their gaming activity, set limits on deposits/losses, self-exclude, etc., in accordance with guidelines outlined below.

Setting deposit, loss, and wagering limits
Allowing time-out periods (self-imposed or through our system)
Accessing reality checks and session reminders

20. Self-Exclusion and Account Restrictions

We provide mechanisms for Users to self-exclude themselves from using the platform for specific periods or permanently.

21. Game Fairness and RNG Systems

All games on our platform are governed by certified Random Number Generators (RNGs) as described in our terms of service and policy documents, ensuring the integrity of outcomes.

22. Technical Interruptions or Voided Gameplay

We cannot be held liable for technical problems or errors during gameplay which may void winnings or result in unforeseen losses.

23. Suspension or Closure of Accounts

In case of non-compliance with these Terms, we reserve the right to suspend or close your account at our discretion without notice.

24. Intellectual Property and Platform Ownership

The content, design, code, database structure, graphics, artwork, text, images, and all other elements that make up this platform ("Intellectual Property") are owned by Friends Bingo unless explicitly stated otherwise.

25. Limitation of Liability

To the maximum extent permitted by law:

We disclaim any responsibility for losses or damages incurred due to your use (or misuse) of our services
You will release, discharge, indemnify and hold harmless us, our officers, directors, employees, affiliates, agents, contractors from all claims arising in relation to these Terms.

26. Modification of terms

We reserve the right to modify or replace any part of these Terms at our discretion with or without notice at any time for legitimate business purposes.

27. Contact or Support Guidance

If you have any questions about these Terms or would like guidance on using our platform, please contact us via the support channels outlined in "Help & FAQ" section on our website.

By continuing to use our platform after making a deposit (or betting activity) and acknowledging this document, you confirm your full understanding of and compliance with all terms specified above.